Nintendo Change 2: Stories of Display screen Harm On account of Stapled Receipts at GameStop

The worldwide launch of the extremely anticipated Nintendo Change 2 on Thursday (fifth) was met with widespread pleasure. Nonetheless, for some clients, the event was marred by stories of display harm brought on by mishandling throughout the retail course of, significantly at GameStop places.

In line with a report by IGN and firsthand accounts shared on social media, the difficulty arose when GameStop staff stapled receipts instantly onto the console’s packaging. A consumer recognized as Oadhan on platform X (previously Twitter) said that the staple pierced the field and broken the display of his new Nintendo Change 2. Though GameStop agreed to exchange the unit, the console is presently out of inventory, and the consumer should wait three months for a substitute.

@gamestop stapled the receipt for me and my mates Change 2s to the field.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

Oadhan’s images present that the harm was not solely seen on the packaging however had additionally penetrated the display itself. Fortuitously, the console remained operational, suggesting that the harm could be restricted to the outer layer of the show.

Different customers reported related points. A Reddit consumer named Konflick and one other X consumer, Rudeboy__NYC, each claimed that their consoles suffered the similar sort of display harm because of stapled receipts. These circumstances counsel a broader sample of improper dealing with at numerous GameStop places.

@gamestop Helo ! My swap 2 has staple holes within the display. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

Whereas GameStop staff are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Change 2’s packaging. Person AncientArgonaut identified that the console is positioned with its display dealing with upward on the high of the field, protected solely by a skinny layer of cardboard. This design alternative makes the machine extra weak to exterior strain or unintentional harm throughout transport and dealing with.

I knew this may occur – it was a bizarre determination by Nintendo to have the display sit face-side-up on the very high of the field with solely the skinny cardboard to guard it.

You are going to hear about a couple of broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR

— Jason (@AncientArgonaut) June 5, 2025

AncientArgonaut warned that extra circumstances could emerge within the coming days, particularly as containers are sometimes stacked for transport or storage. The incident has sparked a dialog about retail coaching, product packaging, and accountability between producers and sellers.

Because the Change 2 rollout continues, each Nintendo and retailers like GameStop could face growing strain to tackle packaging vulnerabilities and implement stricter dealing with protocols to stop related points sooner or later.

Filed in Gaming. Learn extra about Nintendo Switch.